IT Support Specialist Certificate Program

IT Support Specialist Certificate Program
Begin a career in the lucrative, fast growing and high demand IT field and prepare for the industry standard CompTIA A+ certification.

Join us for our Career Insider Series workshops and panels. Click here to sign up.
Learn the basics of information technology (IT) and get training in entry level technical support and IT operational roles.

Click here to receive information about this program.

COURSES
IT Fundamentals (ITF+)
Learn the basics of information technology (IT) and begin a career in this ever-growing industry. Topics include common features and functions of operating systems; network connectivity; identifying usage of common software applications; and security and best practices for web browsing. You will also prepare for the CompTIA ITF+ certification, intended for professionals in the field who want a broad understanding or those considering a career in IT. (Cost of textbook, virtual lab and exam voucher included in course fee.) ND
Sat 5/1/2021 5/22/2021 9:00-2:00 $450 CTIA101
IT Support Specialist - Comp TIA A+ Certification Preparation
Jumpstart your tech career! Get training in entry level technical support and IT operational roles while you prepare for the industry CompTIA A+ certification exam. You will learn to install, configure and maintain PCs, mobile devices and software for end users; explore basics of networking and security forensics; properly and safely diagnose, resolve and document common hardware and software issues; and discuss basics of scripting, virtualization, desktop imaging and deployment. General topics include hardware and network troubleshooting, operating systems, operational procedures, security, virtualization and cloud computing, and software troubleshooting. (Cost of textbook, virtual lab and exam voucher included in course fee.) Prerequisite: IT Fundamentals (ITF+) or passing of an equivalency exam (https://www.laguardia.edu/ITStest). ND
Sat 6/12/2021 12/18/2021 9:00-2:00 $1850 CTIA102
REQUIREMENTS

Prerequisites

Prerequisite for IT Support Specialist/CompTIA A+ Certification Preparation: IT Fundamentals (ITF+) or passing of an equivalency exam
CAREER PROFILE

Potential Jobs

Help Desk Technician, IT Specialist, Network Administration

Salary

$51,000 is the median salary for a computer support specialist. (U.S. Bureau of Labor Statistics)

Job Trends

The employment of computer support specialists is projected to grow 12% from 2014 to 2024, faster than the average for all occupations. (U.S. Bureau of Labor Statistics)

In New York State, employers had a demand for Software Developers/Applications, Computer User Support Specialists and Web Developers within the last year. (Burning Glass Technologies)
RELATED PROGRAMS

Systems Administration

Cybersecurity and Privacy Management

Contact Us

Career and Professional Programs

Phone

(718) 482-7244

Email

aceprofessional@lagcc.cuny.edu

Register

Click here to register. You will create a profile and choose the IT Fundamentals (ITF+) course. Before registering for IT Support Specialist/CompTIA A+ Certification Preparation, you will need to take IT Fundamentals (ITF+) or pass a screening test. Click here to create a profile and register for the IT Support Specialist Screening Test.