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  • 31-10 Thomson Ave.
    Long Island City, NY 11101
    1-718-482-7200
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EDUCATION

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  • IT Support Specialist Certificate Program

  • Begin a career in the lucrative, fast growing and high demand IT field and prepare for the industry standard CompTIA A+ certification.

    Join us for our Career Insider Series workshops and panels. Click here to sign up.


  • Learn the basics of information technology (IT) and get training in entry level technical support and IT operational roles.

    Click here to receive information about this program.

  • COURSES

  • IT Fundamentals (ITF+)

    Learn the basics of information technology (IT) and begin a career in this ever-growing industry. Topics include common features and functions of operating systems; network connectivity; identifying usage of common software applications; and security and best practices for web browsing. You will also prepare for the CompTIA ITF+ certification, intended for professionals in the field who want a broad understanding or those considering a career in IT. (Cost of textbook, virtual lab and exam voucher included in course fee.)  ND 

    Sat 5/1/2021 5/22/2021 9:00-2:00 $450 CTIA101


  • IT Support Specialist - Comp TIA A+ Certification Preparation

    Jumpstart your tech career! Get training in entry level technical support and IT operational roles while you prepare for the industry CompTIA A+ certification exam. You will learn to install, configure and maintain PCs, mobile devices and software for end users; explore basics of networking and security forensics; properly and safely diagnose, resolve and document common hardware and software issues; and discuss basics of scripting, virtualization, desktop imaging and deployment. General topics include hardware and network troubleshooting, operating systems, operational procedures, security, virtualization and cloud computing, and software troubleshooting. (Cost of textbook, virtual lab and exam voucher included in course fee.)  Prerequisite: IT Fundamentals (ITF+) or passing of an equivalency exam (https://www.laguardia.edu/ITStest). ND

    Sat 6/12/2021 12/18/2021 9:00-2:00 $1850 CTIA102


  • REQUIREMENTS

    Prerequisites

    • Prerequisite for IT Support Specialist/CompTIA A+ Certification Preparation: IT Fundamentals (ITF+) or passing of an equivalency exam
  • CAREER PROFILE

    Potential Jobs

    Help Desk Technician, IT Specialist, Network Administration

    Salary

    $51,000 is the median salary for a computer support specialist. (U.S. Bureau of Labor Statistics)

    Job Trends

    The employment of computer support specialists is projected to grow 12% from 2014 to 2024, faster than the average for all occupations. (U.S. Bureau of Labor Statistics)

    In New York State, employers had a demand for Software Developers/Applications, Computer User Support Specialists and Web Developers within the last year. (Burning Glass Technologies)
  • RELATED PROGRAMS

    • Systems Administration

    • Cybersecurity and Privacy Management

  • Contact Us

    Contact Us

    Career and Professional Programs


    Phone
    (718) 482-7244

    Email
    aceprofessional@lagcc.cuny.edu




    Register

    Register


    Click here to register. You will create a profile and choose the IT Fundamentals (ITF+) course. Before registering for IT Support Specialist/CompTIA A+ Certification Preparation, you will need to take IT Fundamentals (ITF+) or pass a screening test. Click here to create a profile and register for the IT Support Specialist Screening Test.

LaGuardia Community College

31-10 Thomson Avenue
Long Island City, NY 11101 USA


For more information,
contact Continuing Education
at 718-482-7244 or email ACEreg@lagcc.cuny.edu

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